Returns & Exchanges

Due to the perishable nature of our confectionery products, we prioritize food safety and quality above all else. If your order arrives damaged or incorrect, we are committed to making it right with a replacement or store credit.

Return Process

• 1.
  Inspect Your Delivery

  Please examine your candy shipment immediately upon arrival to ensure all items are present and in perfect condition.

• 2.
  Contact Our Team

  If there is an issue, email our support team within 48 hours of delivery with your order number and clear photos of the damaged items or packaging.

• 3.
  Review Process

  Our quality assurance experts will review your claim within 2 business days to determine if a refund, replacement, or credit is appropriate.

• 4.
  Resolution

  Once approved, we will ship out a fresh replacement at no cost to you or issue a credit to your account for future sweet treats.